Once you’ve got over the initial hurdle of acquiring a new customer, the next priority is to ensure you retain them. Using Digital technology well can lead to a better customer experience, increasing their loyalty and lifetime value. You will also gain valuable insight and impetus from having a single view of the customer.
Archives for 2020
Now that the UK has left the EU, there is no longer a general route to recruit EU workers for jobs with a salary less than £20,480. The new rules will significantly reduce the pool of talent available to fill so-called ‘unskilled’ roles, so businesses will need a plan to attract, retain and engage good people.
The government has extended the Self-Employment Income Support Scheme for self-employed people affected by coronavirus. The current (third) SEISS grant covers the period from 1 November to 29 January 2021.
There are only a few weeks to go until the process for importing goods from the EU changes. Here’s a checklist of what you need to do to ensure you can continue to import goods after 1 January 2021.
One consultant, one area of specialism. So began RfM Business Consulting just over 4 years ago. Fast forward to 2020, the company has grown and changed significantly. It’s also time for a fitting new name: RfM Transform. Managing Director, Tony Backhouse, explains why now is the right time to re-brand.
Ensuring your loved ones receive what is rightfully theirs in the future is the most common reason for making a Will. Imagine if, despite setting out your wishes in a Will, your heirs could still lose their inheritance. This can, and does, happen. We explain how and what you can do to make a truly formidable estate plan.
Apart from the obvious, this year has been dominated by one thing: digital technology. Businesses that already had strong digital infrastructure have found it easier to survive – if not thrive – post-lockdown. We want to help as many businesses as possible secure their place in this digital future and are proud to launch a new service from RfM Business Consulting: Transform Digital Technology.
On 24 September, Chancellor Rishi Sunak announced a series of new measures to support businesses and employees affected by the ongoing coronavirus situation. These include a new Job Support Scheme, an extension to the Self-Employment Income Support Scheme, more time to pay VAT and tax owing from Self Assessment, and an extension to the hospitality VAT rate cut.
As we tentatively emerge from the shadow of the full COVID-19 lockdown, Tony Backhouse evaluates how the rules of business have changed and steps businesses can take to secure their place in the ‘new future’.
Is your Will still valid and right for your life as it is now? Take advantage of our free Will review service to make sure.
Since April 2020, any Capital Gains Tax due on the sale of residential property must be paid within 30 days. We have seen a number of cases recently where vendors have not been made aware of the requirement by their solicitors or agents.
Financial gains made on the disposals of residential property will usually trigger liability for a capital gains tax (CGT). The exception to this rule is when you dispose of your main home, thanks to principal private residence relief (PRR).
An update on the coronavirus business support initiatives including the Job Retention Scheme, Job Retention Bonus, Self-employed Income Support Scheme and new Local Lockdown grants.
Many aspects of workplace operations have had to change significantly in response to COVID-19 and social distancing restrictions. You may want to review how, when and where your staff work going forwards but take care to respect employment law and workers rights when changing employee contracts.
If you are VAT-registered and work in building and construction, take note. The introduction of the VAT domestic reverse charge, postponed for 12 months last October, has been put back again.